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Okapi Customer Support – We're Here to Help!

At Okapi, we are committed to providing high-quality inflatable products and excellent customer support. Whether you need product assistance, troubleshooting, warranty services, or order inquiries, our team is ready to help.


1. How to Contact Us

📧 Email: [Your Email]
📞 Phone/WhatsApp: [Your Contact Number]
🌐 Website: [Your Website URL]

Our support team is available to assist you with any questions about product setup, customization, shipping, or after-sales service.


2. Common Support Topics

Product Assistance & Setup

  • Step-by-step inflation and deflation guides
  • Troubleshooting air leaks and blower issues
  • Cleaning and storage tips for extended product life

Order & Shipping Support

  • Order tracking and shipping status updates
  • Payment confirmation and invoice requests
  • International shipping details and delivery estimates

Warranty & Repairs

  • Information on warranty coverage and how to file a claim
  • Repair kits and replacement parts for inflatable products
  • Solutions for manufacturing defects and product concerns

Customization & Bulk Orders

  • OEM/ODM product customization support
  • Design modifications, branding, and bulk order inquiries
  • Quotation requests and production timelines

3. Warranty & Return Policy

 Limited warranty on manufacturing defects
 Easy claims process for faulty materials or workmanship
 Returns and refunds for eligible orders

For detailed warranty and return policies, visit our [Service Policy Page].

4. FAQs – Quick Answers

🔹 How do I inflate and secure my inflatable product?
🔹 What should I do if there’s a small air leak?
🔹 How long does shipping take?
🔹 Can I customize my inflatable with my brand logo?

Find all answers on our [FAQ Page] or contact our support te

Why Choose Okapi?

 Fast & Reliable Customer Support
Durable, Eco-Friendly Inflatable Products
✅ **Customization & Bulk OrderCustomization & Bulk Order Options
✅ **Global Shipping &Global Shipping & Secure Payments

For any questions or assistance, reach out to Okapi Customer Support – We’re here to